Last updated: June 11, 2026
TopEdge Reno is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our services.
By using this website or submitting information to TopEdge Reno, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Project address or general location
Photos, videos, measurements, or descriptions of your project
Information submitted through contact forms, quote forms, email, phone, text message, or social media
Any other information you choose to provide when communicating with us
We may also collect limited technical and usage information automatically when you visit our website, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referral source
Website usage and interaction data
Cookie or analytics-related information
How We Use Your Information
TopEdge Reno may use the information we collect to:
Respond to inquiries and quote requests
Review project details and prepare estimates
Communicate with you about your project
Schedule consultations, walkthroughs, or service appointments
Provide renovation, repair, construction, or related services
Improve our website, customer experience, and business operations
Maintain records related to inquiries, estimates, invoices, and completed work
Send updates, follow-ups, or promotional messages where permitted by law or with your consent
Comply with legal, insurance, accounting, safety, or business obligations
Protect the rights, property, safety, and security of TopEdge Reno, our clients, and others
Quote Requests and Project Submissions
If you submit a quote request, project description, photos, videos, measurements, or related information, we may use that information to evaluate the project, ask follow-up questions, prepare an estimate, and communicate with you.
Please avoid submitting sensitive personal information unless it is necessary for your project request.
Project Photos and Marketing Use
During or after a project, TopEdge Reno may take photos or videos of work areas, progress, or completed results for documentation, quality control, portfolio, website, social media, or marketing purposes.
Where required or appropriate, we will request permission before using identifiable images of your property, personal belongings, address details, people, or other private information in public marketing materials.
Cookies and Analytics
This website may use cookies, analytics tools, tracking pixels, or similar technologies to understand how visitors use the website, improve performance, measure marketing effectiveness, and enhance the user experience.
Cookies are small files stored on your device. You can adjust your browser settings to block or delete cookies, but some website features may not work properly if cookies are disabled.
Communication and Marketing
If you contact TopEdge Reno, we may use your contact information to reply to you, follow up on your inquiry, provide updates, or communicate about your project.
We may send promotional or marketing communications only where permitted by law or with your consent. You may unsubscribe, opt out, or ask us to stop sending marketing messages at any time.
Information Sharing
TopEdge Reno does not sell your personal information.
We may share personal information only when reasonably necessary, including with:
Service providers who help operate our website, forms, email, analytics, scheduling, marketing, payment, accounting, or business systems
Subcontractors, suppliers, or project partners when needed to review, quote, plan, or complete your project
Professional advisors such as accountants, insurers, consultants, or legal advisors
Government, regulatory, law enforcement, or legal authorities where required by law
Other parties where you have provided consent or where disclosure is reasonably necessary to protect rights, safety, property, or legal interests
Third-Party Services and Links
Our website may include links to third-party websites, maps, social media pages, review platforms, forms, payment tools, or other external services.
TopEdge Reno is not responsible for the privacy practices, security, content, or policies of third-party websites or platforms. We encourage you to review their privacy policies before submitting information through those services.
Data Security
We take reasonable measures to protect personal information against unauthorized access, use, disclosure, loss, theft, or misuse.
However, no method of internet transmission, website hosting, email, electronic storage, or digital communication is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, meeting legal obligations, resolving disputes, and operating our business.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.
Accessing or Correcting Your Information
You may contact TopEdge Reno to request access to the personal information we hold about you, ask for corrections, withdraw consent where applicable, or ask questions about how your information is handled.
We may need to verify your identity before responding to certain requests. Some information may need to be retained for legal, accounting, insurance, contractual, or legitimate business reasons.
Children’s Privacy
This website is intended for general business use and is not directed toward children. We do not knowingly collect personal information from children.
If you believe a child has provided personal information through this website, please contact us so we can review and address the matter.
Privacy Breaches
If we become aware of a privacy breach involving personal information, we will take reasonable steps to assess the situation, reduce harm, and comply with any legal notification or reporting obligations that may apply.
Changes to This Privacy Policy
TopEdge Reno may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of this website after changes are posted means you accept the updated Privacy Policy.
Contact
If you have questions about this Privacy Policy or how TopEdge Reno handles personal information, please contact us through the contact form or contact information provided on this website.